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Level 1:- :- All the clients having grievance regarding any service or otherwise shall write a mail at support@rapidresearchtechnologies.comTo ensure timely recording and recognition of the grievance. the respective person shall revert within 3 working days w.r.t redressal of such complaint

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Please note that in case client marks a copy of mail to all the levels, it will not be considered as escalated matter, it shall in any case start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the complaint be considered at next level.

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